johor toto Privacy Policy

What Data We Collect on johor toto

We collect your name, date of birth, email address, and phone number when you register on johor toto. We also collect your identity document (KTP or passport) to verify your identity and prevent fraud. This information is required to open an account and comply with anti-money-laundering regulations.

We log every transaction on johor toto, including deposits, withdrawals, and game results. Your account dashboard displays this history, and you can download statements for your records. We also collect information about your device, browser, and IP address to detect fraudulent activity and improve our platform security.

We do not collect sensitive data such as your bank account number or credit card details. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, payment processing is handled by third-party payment processors. We do not store your payment credentials on our servers.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, and settle your game results. We also use your data to comply with anti-money-laundering regulations and detect fraudulent activity. Your transaction history is used to generate account statements and support dispute resolution.

We may contact you via email or phone to confirm account changes, notify you of security issues, or respond to your support requests. We do not send marketing emails unless you opt in. You can manage your communication preferences in your account settings at any time.

We analyze aggregate data (not linked to your identity) to improve johor toto's performance, understand user behavior, and develop new features. This analysis does not involve sharing your personal information with third parties.

Identity Verification

We collect your KTP or passport to verify your identity and comply with anti-money-laundering regulations. This information is stored securely and not shared with third parties.

Transaction Logging

We log all deposits, withdrawals, and game results in your account. This history is private and accessible only to you and our support team.

Device Information

We collect your IP address, browser type, and device information to detect fraud and improve platform security. This data is not shared with third parties.

Communication

We contact you via email or phone only for account verification, security alerts, or support responses. You can opt out of marketing communications in your account settings.

Third-Party Processors and Data Sharing

We use third-party payment processors to handle deposits and withdrawals on johor toto. When you deposit via mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, or local payment, your payment information is processed by these providers according to their own privacy policies. We do not store your payment credentials.

We may share your data with third parties only when required by law, such as anti-money-laundering investigations or court orders. We do not sell your personal information to advertisers, data brokers, or other commercial entities. Our servers may be located outside Indonesia, but all data is encrypted in transit and at rest.

We use analytics tools to understand how users interact with johor toto. These tools collect aggregate data only and do not identify individual users. We do not share your personal information with analytics providers.

We at johor toto encrypt all personal data and store it securely. Your transaction history is private and accessible only to you. We do not sell your information to third parties.

Your Rights and Data Access

You have the right to access, correct, or delete your personal information on johor toto. You can update your email, phone number, and account settings in your dashboard at any time. If you wish to delete your account and all associated data, contact our support team. We will process your request within 30 days.

You have the right to request a copy of all data we hold about you. We will provide this information in a readable format within 14 days of your request. You also have the right to object to certain uses of your data, such as marketing communications or analytics tracking.

If you believe your data has been misused or compromised, contact our support team immediately. We will investigate and respond within 48 hours. If we discover a data breach, we will notify all affected users and relevant authorities as required by law.

Cookies and Tracking Technologies

We use cookies on johor toto to remember your login information, track your session, and improve your user experience. Cookies are small files stored on your device that help us recognize you when you return to our platform. You can disable cookies in your browser settings, but this may affect your ability to use johor toto.

We also use tracking pixels and similar technologies to understand how users navigate johor toto. This information helps us identify technical issues and optimize our platform. We do not use tracking technologies to identify you personally or share this data with third parties.

Data Retention and Security

We retain your personal information for as long as your account is active and for a reasonable period afterward to comply with legal obligations. Transaction records are retained for at least five years to support dispute resolution and regulatory compliance. Once your account is deleted, we securely destroy your personal data within 90 days.

We protect your data using industry-standard encryption, firewalls, and access controls. Our servers are monitored 24/7 for unauthorized access. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. All staff with access to your data are trained in data protection and bound by confidentiality agreements.

Contact Us About Your Data

If you have questions about how we use your data, wish to access your information, or want to delete your account, contact our support team. We are available during business hours via chat, email, and phone. Our team speaks Indonesian and English and can assist with data requests, privacy concerns, and account management.

We take your privacy seriously and are committed to protecting your personal information. We comply with applicable data protection laws and industry standards. If you are in Jakarta, Surabaya, Bandung, Medan, or Semarang, you can contact our local support team for assistance.

This privacy policy may be updated from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes via email or by posting a notice on johor toto. Your continued use of our platform after such changes constitutes your acceptance of the updated policy.